All channels in one inbox
WhatsApp, Instagram, Facebook, TikTok, web chat, Google and App Store comments, and marketplace messages such as Trendyol and Hepsiburada are managed from a single screen.
With the collaboration of BusinessUp and Connexease, customer communication is now a part of sales.
Connexease is an omnichannel communication platform that enables brands to manage all customer conversations in a single operations screen, a Meta partner and official WhatsApp Business provider.
While establishing the BusinessUp! advertising and growth strategy, Connexease ensures that this interest is met quickly and regularly. Thus, the journey that starts with advertising turns into sales with conversation.
The success of advertising in performance marketing also depends on how the incoming message is received.
WhatsApp, Instagram, Facebook, TikTok, web chat, Google and App Store comments, and marketplace messages such as Trendyol and Hepsiburada are managed from a single screen.
As a Meta Business Partner and WhatsApp Business provider, template messages, approval processes, and mass communication are built on a secure infrastructure.
Conversations are assigned within the team, and frequently received questions are answered with chatbots and automations. Response times and team performance are tracked with reports.
BusinessUp! Brands working with the Connexease infrastructure use the Connexease infrastructure as a natural part of the advertising setup. Thus, every request that comes with advertising is recorded and tracked.
Messages from ads that lead to WhatsApp and Instagram instantly reach the right person. A quick response increases the likelihood of conversions.
Since all conversations are kept in a single panel, no message goes unnoticed. Unfinished conversations can be followed up later.
Frequent inquiries are answered with automation. Your team spends their time on conversations that require sales and customer experience.
It is seen how many messages come from which channel, how long it takes to respond and how many of them turn into sales. The advertising budget is managed more accurately with this data.
The most common questions from brands about Connexease collaboration.
WhatsApp Business supports Instagram, Facebook Messenger, TikTok, Telegram, web chat, Google and App Store comments, and Trendyol, Hepsiburada, n11 and Pazarama messages.
BusinessUp! manages the advertising strategy and message-oriented campaign setup. Connexease provides the infrastructure where conversations from these campaigns are received, tracked and reported. The two parties plan the process from advertising to sales together.
It is suitable for brands that receive a lot of messages via WhatsApp or Instagram, whose sales proceed through conversation, or who communicate with customers through more than one channel. E-commerce, health, tourism, education and automotive are among the sectors where these brands stand out.
Connexease; It can work integrated with systems such as HubSpot, Zoho CRM, Jira and Next4biz. The scope is clarified in the preliminary interview.
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