Artificial intelligence that sells
Assistants don't just answer questions; they recommend products based on the customer's needs, explain campaigns, and move the conversation to the purchase.
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Etkin.ai your brand is in response 24/7.
With artificial intelligence assistants that respond instantly to your customers on WhatsApp, Instagram, web chat and phone, we turn interest into sales without waiting for team work.
BusinessUp!
Strategy that creates demand, artificial intelligence that meets instantly.
Etkin.ai is an Istanbul-based platform developed for e-commerce brands that automates sales and customer support with artificial intelligence assistants.
The customer asks a question as soon as they see an ad; at midnight, on the weekend or at the busiest hour of the campaign. Etkin.ai assistants answer these questions instantly with the brand's product information, order data and communication language. BusinessUp! While setting up the advertising and growth strategy, Etkin.ai ensures that the demand created by this strategy is not met at any hour.
Cause Etkin.ai?
Every customer who comes with an ad expects a quick response. For this reason, we use Etkin.ai both in our own operations and recommend it to our brands.
Works with e-commerce data
Thanks to Shopify, Ikas, Ticimax and marketplace integrations, it answers questions such as order status, cargo tracking and returns with real data, without burdening the team.
Transfers to the team when necessary
Conversations that artificial intelligence cannot decipher are transferred to the right person with their summary. The customer does not have to tell the same thing twice.
Working with Etkin.ai benefits to your brand.
Brands position Etkin.ai assistants as a part of the advertising setup. Thus, the loss between advertising budget, message time and team capacity is minimized.
1. Sales continue outside of working hours
Messages received at night and on weekends do not wait for the morning. The intensity of the campaign periods is met without increasing the team.
2. Assistant who knows the ad
The assistant takes into account which advertisement the customer comes from and advances the conversation through that product and campaign.
3. Team freed from repetitive questions
Common questions like orders, shipping, and returns are automatically answered. Your team focuses on conversations that require sales and customer experience.
4. Measurable customer experience
Conversation intensity, demand rate resolved by AI, response time, and time saved are tracked with reports.
Frequently Asked questions.
Etkin.ai the most common questions from brands about collaboration.
What channels does Etkin.ai work on?
It works on WhatsApp, Instagram DM, web chat and phone channels. It is also integrated with marketplaces such as Trendyol and Hepsiburada.
How does BusinessUp! and Etkin.ai work together?
BusinessUp! manages the advertising strategy and message-oriented campaign setup. Etkin.ai provides the infrastructure of the assistant that meets the conversations from these campaigns. The assistant's knowledge base, language and sales scenarios are designed together by the two teams.
Can the AI assistant speak the language of our brand?
Yes. The assistant is trained with the brand's product information, campaigns, return policy, and communication tone. It can also serve in multiple languages.
How long does the installation take, how is the cost determined?
Etkin.ai works with a pay-as-you-go model with no platform fees. The setup time and scope are clarified in the preliminary interview based on the brand's channel structure.
OUR TEAM
With our expert team structure, we manage the growth processes of brands end-to-end.
Leader Turker
Growth Advisor & Founder
Esra Namazcı
Growth Manager
Batuhan Bekir
Lead Full-Stack Developer
Merve Seventh
Business Development Manager
Merve Akınlı
Head of Marketing
Rain Toksarı
Lead Brand Strategist
Umut Koçar
Head of Shopify and Developer
+30
Team Member
And we only grow
Tuba Maker
Corporate Operation Specialist
Serhat Sayat
Sr. Full Stack Developer
Ali Berkcan Avalanche
Marketplace Operation Specialist
Seda Özgüneş
Sr. Graphic Designer
Batuhan Gözüpek
SEO Specialist
Advisor AI
Artificial Intelligence that can answer all the questions of the brand
Audit AI
Artificial Intelligence That Can Control Ads in 10 Seconds
Create a Meeting
Are you ready to grow your sales channels?
Choose the time that suits you.
- Which channels should you open to?
- Is your operation ready to grow?
- Let's answer questions such as what we can achieve together.
Tuba Maker
Corporate Operation Specialist
Müsait
